Data Privacy Philippines Mobile Platform

wjevo Privacy Policy – How Your Personal Data Is Handled in the Philippines

This Privacy Policy explains what personal information wjevo collects when you use our mobile sports betting and casino-style entertainment platform, how we store and protect it, and the choices you have as a member registered in the Philippines. By using wjevo, you agree to the practices described here.

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Encrypted Data Storage Secure Login & Sessions No Third-Party Marketing Sharing RA 10173 Compliant Your Data Stays Private Mobile-First Platform Transactions in PHP ₱ Member Support PH Encrypted Data Storage Secure Login & Sessions No Third-Party Marketing Sharing RA 10173 Compliant Your Data Stays Private Mobile-First Platform Transactions in PHP ₱ Member Support PH

1. What Information We Collect

When you register for an account on wjevo, we collect personal information such as your full name, date of birth, email address, mobile number, and a government-issued ID to verify your identity and confirm that you meet the minimum age requirement of 21 years old in the Philippines. During normal use of the platform, we also collect transactional data — including deposit and withdrawal records in Philippine pesos (PHP ₱), bet history, and account activity logs — which are necessary to operate your account and comply with applicable regulatory requirements. We may collect technical information about the device and browser you use to access wjevo, such as IP address, device type, operating system version, and session duration, solely for security monitoring and platform optimisation purposes. If you contact our support team, we keep a record of that communication to help resolve your concern and improve the quality of our service. We do not collect any financial instrument details beyond what is strictly necessary to process your deposits and withdrawals through approved payment channels. All information collected is limited to what is genuinely needed to deliver a safe, compliant, and enjoyable betting experience for players across the Philippines.

2. How We Use Your Information

The personal data we hold is used primarily to create and maintain your wjevo account, process transactions in Philippine pesos, verify your eligibility to participate, and send you essential account communications such as deposit confirmations, withdrawal status updates, and security alerts. We use your activity data to detect and prevent fraud, money laundering, and any form of account abuse — this is both a legal obligation and a commitment we make to every honest member on the platform. Aggregated, anonymised usage patterns may be analysed internally to improve the platform's mobile experience, expand our sports markets, and refine our casino-style entertainment offering for Filipino players. We will never use your personal information to send unsolicited third-party marketing materials, nor will we sell or lease your data to advertisers or data brokers under any circumstances. If we are required to share information with a regulatory body, law enforcement agency, or court of competent jurisdiction in the Philippines, we will do so only to the extent legally required and will inform you where permitted by law. Your data is used to serve you — not to generate revenue from your personal details by any other means.

3. How We Protect Your Data

wjevo applies industry-standard security measures to protect the personal information of every member registered in the Philippines, including encrypted data transmission via HTTPS, secure storage with access controls, and regular internal security reviews. Account passwords are stored in a hashed format and are never accessible in plain text by any member of our team. We maintain strict internal access policies so that only authorised personnel whose roles require it can view account or transaction information, and all such access is logged and audited. In the event of a data security incident that may affect your personal information, we will notify you and the relevant Philippine regulatory authorities within the timeframes required by applicable law, including the Data Privacy Act of 2012 (Republic Act 10173). We encourage you to use a strong, unique password for your wjevo account and to enable any additional security options available on the platform to further protect your own account. While we take every reasonable precaution on our end, no internet-based platform can guarantee absolute security, and you play an important role in keeping your credentials safe.

4. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 (RA 10173) and its implementing rules, Filipino data subjects — including all wjevo members — have the right to be informed about how their personal data is collected and used, the right to access the information we hold about them, and the right to request correction of any inaccurate or outdated records. You may also request the erasure or blocking of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations as a licensed operator in the Philippines. If you believe your data rights have been violated, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines. To exercise any of your data rights, you may contact us using the email address displayed in the footer of this page — we will acknowledge your request promptly and respond within the timeframe required by applicable law. We are committed to handling all data subject requests with respect, transparency, and without unnecessary delay. Your trust is essential to us, and we treat every data inquiry with the same seriousness as any account or platform concern.

5. Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our platform features, applicable Philippine laws and regulations, or our internal data handling practices — and the updated version will always be published at this page. When we make material changes, registered members will be notified through an on-platform notice or via the contact details on file with their account, and the revised policy will take effect from the date indicated in the notification. We encourage you to review this page from time to time so you remain informed about how your personal information is being handled. Continued use of wjevo after any revision takes effect constitutes your acceptance of the updated policy. If you have any questions about this Privacy Policy or how your data is managed, please reach out to our support team using the email address shown in the footer below. We are always happy to explain our practices clearly and honestly to any member or prospective member in the Philippines.

Common Questions About Your Privacy on wjevo

Quick, plain-language answers for Filipino members who want to understand how their data is handled.

No — wjevo does not sell, rent, or lease your personal information to any third party for marketing or commercial purposes, under any circumstances. The data we collect exists solely to operate your account, process transactions in Philippine pesos, verify your identity, and comply with our regulatory obligations as a licensed platform serving Filipino players. Any data sharing that does occur is limited to what is legally required — for example, sharing information with Philippine regulatory authorities if requested through proper legal channels. We do not share your details with advertisers, data brokers, or other betting platforms. Your privacy is not a commodity on this platform.

When you close your wjevo account, we are required by Philippine anti-money laundering regulations and gaming licence conditions to retain certain records — including your identity documents and transaction history — for a minimum period specified by law, typically five years. After this retention period has elapsed, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you as an individual. During the retention period, your data remains protected under the same security standards that apply to active accounts. If you wish to confirm the specific retention timeline for your data or request a review, you can contact our support team directly using the email address in the footer of this page.

Yes — under the Data Privacy Act of 2012 (RA 10173), you have the right to request access to the personal data that wjevo holds about you. To make a data access request, simply send an email to our support address listed in the footer of this page, clearly stating that you are making a data subject access request and the information you wish to receive. We will verify your identity to protect your account security before processing the request, and we will respond within the timeframe required by applicable Philippine law. The information will be provided in a clear, accessible format. There is no fee for a standard data access request.

If you suspect that your account or personal information has been accessed without your authorisation, you should contact our support team immediately using the email address in the footer so we can place protective measures on your account without delay. You should also change your password as quickly as possible and check your recent account activity for any transactions you do not recognise. Our security team monitors accounts for unusual patterns around the clock, and we take all reports of potential compromise seriously. If a broader security incident is identified on our end that affects your data, we will notify you proactively in line with our obligations under RA 10173. For additional guidance on keeping your account secure, visit the FAQ page.

Your Data Is Safe — Now Enjoy the Platform

Now that you know exactly how wjevo handles your personal information, you can register with confidence and explore sports betting and casino-style entertainment — all in Philippine pesos, right from your mobile browser. If you still have questions, our FAQ has clear answers written specifically for Filipino players.

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